Mission
The business of business achievement and retention of customers. The purpose remains constant. However, fierce competition in the world where manufacturing excellence and cost advantages are fleeting, where the preferences of customers change rapidly and where the technology changes every two years, the creation of sustainable competitive advantage seems out of reach. Producers should remember that the goal not to create price advantages and advanced technologies, the goal – winning and retaining customers.
The key to competitive differences lies in solution of problems customers using products and services that are subject to change as fast as the problems themselves. Manufacturers must adopt new business models that focus each organizational unit directly to the buyer, focusing its activities around the activity of the buyer.
The idea of ​​partnering with customers is not new. Well-known authors and leading business consultants proclaim the need for partnership with a buyer for several years. Most manufacturers agree that it is necessary. But although the theory of partnership with the customer sounds good, in practice there is no one who fully understood how to do it. Resource planning, synchronized with the buyer (CSRP) offers a business model and set of tools that can make a partnership with the buyer and attainable, and supported.
If the ERP was the rules for producers of the past decade, CSRP – a game plan for the current decade. Resource planning, synchronized with the buyer (CSRP), offers a new set of business rules that make it possible for a manufacturer to create a purchasing value – to develop solutions and services that will make them (the producers) to be necessary for the buyers. Increasingly, competitive advantage is defined as the ability of producers to meet the unique needs of each unique customer, each and every day.